Common queries answered
Frequently asked Questions
For New Zealand, the average time is 2 days, however if you have a rural address, it may take a day longer. Australian orders are usually 6-8 days
If you encounter a problem with suitability of your order choice, please contact us immediately.
If you want to change your shipping address, contact us as soon as possible after placing the order. If more than a couple of hours have passed, it is likely the order is already on the courier and cannot be re-routed, in which case please make arrangements for receipt at the original address..
As soon as your order has been packed, a tracking code will be assigned to it, which we will send you by email.
Use the form on this page to email us and we will reply as soon as possible.
Contact us as soon as possible using this email form.
We ship to every country in the world, please put the product(s) you want in the cart and go to the checkout and fill in all the address fields, then you will see the exact computed shipping cost to your address.